Shipping policy

Shipping FAQ

 

Q: How often do you ship? When will my package arrive?

A: We ship every business day, Monday through Friday. Most e-commerce orders go out within 3-4 business days. We can't guarantee the carriers' estimated times, and there may be delays due to weather, holidays or natural disasters.

Q: My package is marked as delivered but it’s not here. 

A: For the security of your order, make sure you or someone else is home to receive the package, or deliver to your workplace or a mailbox receiving service.

We are not responsible for packages that are missing after being marked delivered by the carrier. We recommend using a doorbell camera or other device to track deliveries so you can see when packages are dropped off and deter theft.

Q: Do you ship internationally?

A: Unfortunately, we are unable to ship internationally at this time. We hope to change this in the future!